Last updated: March 3, 2025
Code Rescue (also referred to as “Code Rescue”, “we”, “our” and “us”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, share, and safeguard personal information when you interact with our services, websites, and communications.
By using our services or visiting our website, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
Information You Provide Directly
- Contact information (name, email address, phone number)
- Business information (company name, role, industry)
- Project details and requirements shared during consultations
- Payment and billing information
- Communications (emails, form submissions, call recordings with consent)
Information Collected Automatically
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent, click patterns)
- IP address and approximate location
- Cookies and similar tracking technologies (see our Cookie Policy)
Information from Third Parties
- Referral information from partners
- Publicly available business information
- Analytics data from third-party tools
2. How We Use Your Information
- Service Delivery. To provide, maintain, and improve our AI development, automation, and consulting services.
- Communication. To respond to inquiries, send project updates, and provide customer support.
- Business Operations. To process payments, manage accounts, and fulfill contractual obligations.
- Marketing. To send relevant updates about our services, blog posts, and industry insights. You may opt out at any time.
- Analytics. To understand how our website and services are used and to improve user experience.
- Legal Compliance. To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers. Third-party vendors who assist in operating our business (hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data.
- Business Partners. When necessary to deliver services (e.g., API providers, cloud infrastructure).
- Legal Requirements. When required by law, legal process, or government request.
- Business Transfers. In connection with a merger, acquisition, or sale of assets, with prior notice.
- With Your Consent. When you explicitly authorize sharing with a specific party.
4. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes described in this Policy
- Provide our services and maintain business relationships
- Comply with legal obligations and resolve disputes
- Enforce our agreements
Project-related data is retained for the duration of the engagement plus two (2) years. Marketing contact information is retained until you unsubscribe or request deletion. Analytics data is retained in anonymized form indefinitely.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access. Request a copy of the personal information we hold about you.
- Correction. Request correction of inaccurate or incomplete information.
- Deletion. Request deletion of your personal information, subject to legal retention requirements.
- Opt-Out. Unsubscribe from marketing communications at any time.
- Data Portability. Request your data in a structured, machine-readable format.
- Objection. Object to processing of your personal information for specific purposes.
To exercise any of these rights, contact us at the address below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Employee training on data protection practices
- Incident response procedures
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Third-Party Services
Our website and services may contain links to third-party websites or integrate with third-party tools. We are not responsible for the privacy practices of these third parties.
Key third-party services we use include:
- Vercel — Website hosting and deployment
- Neon — Database services
- Resend — Email delivery
- Analytics tools — Website usage tracking
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on our website with a revised “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: max@coderescue.dev
- Website: coderescue.dev/contact
